Privacy Policy

Last updated: 30 October 2026

We collect only what we need to connect customers and artists. This page explains what that is, who sees it, and the choices you have.

1. What we collect

Everyone: your name, phone number, and password. Your password is never stored as plain text, only as a salted hash.

Customers: club or puja committee name and address, and optional preferences such as city, type of work needed and budget.

Artists: craft category, city, experience, rates, profile photo, portfolio images and any posts you publish.

Bookings and requirements: puja name, type of work, dates, amounts agreed, status, and ratings and reviews.

Security records: sign-in and password-change events, so you can review recent activity and we can protect accounts.

2. How we use it

• To create your account, sign you in and keep it secure.
• To show artists to customers, and to let artists and customers send and answer booking requests.
• To suggest relevant artists, and to prevent abuse and fix problems.

We do not sell your personal information.

3. Who can see your information

• Artist profiles (name, craft, city, rates, photos, reviews) are public so customers can find you.
• Customer profiles are hidden from artists by default. If you turn on “Let artists see my profile”, artists can see your name, club, city, budget and the kind of work you need, never your phone number.
• Phone numbers are shared between a customer and an artist only after the artist accepts a booking, so they can coordinate the work.

4. Other services we rely on

Parts of the site use outside providers, and your browser may contact them directly: Google Fonts for fonts, a CDN for map software, and OpenStreetMap and Geoapify for map tiles and address search. Address text you search for may be sent to those map services. We do not use advertising or analytics trackers on the site.

5. Cookies and local storage

MY PANDAL.COM does not set cookies. To keep you signed in, the site stores a sign-in token and your basic account details in your browser’s local storage, along with your recent searches. Logging out, or clearing your browser data, removes them.

6. How long we keep it

We keep your information while your account is active and as long as needed to run the service, resolve disputes and meet legal duties. You can ask us to correct or delete your account and personal information by contacting us.

7. Your choices

• Update your name, club, preferences and visibility any time from My Profile.
• Change your password, create a new recovery code, or log out from all other devices from My Profile → Account security.
• Ask us for a copy of your data, or for corrections or deletion, through the contact details on mypandal.com.

8. Children

MY PANDAL.COM is for adults who can enter contracts. Please do not create an account if you are under 18.

9. Changes to this policy

If we change how we handle personal information, we will update this page and the date at the top.

10. Contact

For privacy questions or requests, reach us through the contact details on mypandal.com.